Let's Connect
Whether you need help tracking an order, want styling advice for your new everyday pieces, or just want to say hello, we would love to hear from you.
Our Studio
123 Yarran St, Punchbowl
NSW 2196, Australia
Send a Message
Drop us a note below. One of our team members will get back to you within 24 hours.
Frequently Asked Questions
What are your shipping options?
We ship worldwide! Domestic orders typically arrive within 3-5 business days, while international delivery takes 7-14 days. Plus, we offer complimentary standard shipping on all orders over $200.
What is your return policy?
We want you to absolutely love your everyday pieces. We happily accept returns or exchanges within 14 days of delivery, provided the jewelry is unworn and in its original packaging.
How do I care for my plated jewelry?
To keep your pieces looking radiant, avoid prolonged contact with water, perfumes, and harsh lotions. Gently wipe them with a soft microfiber cloth after wearing and store them in your Traaya pouch.