- 1. General Conditions
This website is operated by Traaya Trends. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card and UPI information is always encrypted during transfer over networks.
- 2. Products & Pricing
- Pricing: All prices are listed in Indian Rupees (INR) and are inclusive of GST unless stated otherwise. Prices are subject to change without notice.
- Accuracy: We have made every effort to display as accurately as possible the colors and images of our products. However, as monitors vary, we cannot guarantee that your monitor’s display of any color will be accurate.
- Handcrafted Nature: As our jewelry is hand-finished, slight variations in plating tone or stone setting may occur. These are not defects but part of the bespoke charm.
- 3. Billing & Account Accuracy
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information. For prepaid orders, if a payment is flagged by our fraud detection system, we may require additional verification before dispatching.
- 4. Returns & Cancellations
Cancellations: You may cancel your order within 2 hours of placing it by contacting us via WhatsApp or Email. Once processed/shipped, orders cannot be canceled.
Returns: At Traaya Trends, we pride ourselves on the quality and craftsmanship of our jewelry. Due to the delicate nature of our pieces and strict health and safety standards, our return policy is highly restricted.
- 5. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in India.
Questions about the Terms?
If you have any questions regarding our Terms of Service, please contact our support team for clarification.